Continuum Care

Family-first home support · Botswana

Care at home,
with people you trust.

A calm starting point for families arranging practical help at home and coordinating the people who provide it.

Pilot availability is being confirmed. Tell us where support is needed and we can discuss the next step.

Discuss your needs See how coordination works
GoodhopeLobatseGaboroneTlokweng
✳Thoughtful
everyday support
✓Family and provider,
working together
♣
♣
01Family-led decisions
02Clear provider coordination
03Respect and dignity at home
WHAT WE’RE EXPLORING

Practical help, shaped
around everyday life.

Every household is different. Start with the kind of help you are looking for and we can talk through whether the pilot can support it.

☼

Everyday companionship

Friendly visits, conversation and shared activities that help make the day feel connected.

⌂

Help around the home

Discuss practical daily tasks such as meal preparation, errands and light household support.

▦

Family and provider coordination

Help families clarify routines, communication and who is responsible for each agreed task.

♡

Respite planning

Talk through options for family caregivers who need a planned break and reliable communication.

Service boundary: This pilot is for non-medical home support and coordination. It does not provide nursing, diagnosis, treatment, medication administration or emergency response. Any provider and task must be agreed and checked before a service starts.

home
support⌂♡✓
A CLEARER WAY TO ORGANISE HELP

Good coordination
makes room for care.

Families should know what was agreed, who is coming and how to raise a concern. The provider operations guide sets out a repeatable process for doing that consistently.

Explore the steps
HOW IT WORKS

A thoughtful first conversation.

An enquiry is a request to talk, not a booking or a promise that a carer is available.

  1. 1

    Share the basics

    Choose a location and broad type of support. Please do not share medical details in the enquiry.

  2. 2

    We review the request

    A coordinator checks whether the requested support fits the pilot scope and service area.

  3. 3

    Agree a safe next step

    Before any visit, confirm the provider, tasks, timing, fees, contacts and safety arrangements together.

AREAS OF INTEREST

Starting in
southern Botswana.

We are exploring enquiries from families in these areas. Coverage, travel and provider availability must be confirmed individually.

START A CONVERSATION

What kind of support
would help your family?

Choose a location and topic. We’ll prepare a short message for the configured WhatsApp contact. You review and send it yourself.

Your privacy matters. This page does not save your answers. Do not include names, phone numbers, medical conditions or other sensitive details in the message.

What would you like to discuss?

WhatsApp opens a draft for you to review and send. Nothing is sent or saved here.

COMMON QUESTIONS

Good to know.

We’ll update these answers as pilot arrangements are confirmed.

Is the service currently taking bookings?

Pilot availability is still being confirmed. An enquiry is not a confirmed booking. We will need to confirm area coverage, provider availability, scope and fees before agreeing a visit.

What support can I ask about?

You can ask about non-medical companionship, practical help at home, respite planning and coordination between a family and providers. Tasks are agreed in advance and must fit the provider’s competence and the pilot scope.

Do you provide nursing or medical care?

No. This pilot page describes non-medical home support and coordination. It does not offer nursing, clinical assessments, treatment, medication handling or emergency response.

How is a provider selected?

No provider should be described as vetted or assigned until the operator has completed the applicable identity, reference, competence, safeguarding and availability checks and recorded the outcome. A family must agree to the provider before a visit.

What should I include in my enquiry?

Choose an area and broad topic only. Do not submit health information or identifying details through this page. Share any further information directly with the coordinator through an agreed, appropriate channel.